MyMedicalBank is a digital platform that allows consumers to book healthcare services like doctor's home visit, hospital appointment, medical tests, health insurance, elderly care, video medical consultation, physiotherapy, ambulance service and more from hospitals, medical laboratories, HMOs, care organisations, pharmacies and other verified providers in Nigeria.
You can chat or have a video call with a doctor, monitor your health, set medication reminders, track your medical appointments, store your health records, and access a diverse range of health services such as diagnostic tests, health insurance, clinic visit, rehabilitation, and home care.
The app connects you with a wide range of verified healthcare providers including hospitals, clinics, diagnostic centers, HMOs, pharmacies, rehabilitation centres, home care agencies, and vendors of healthcare products.
All healthcare providers listed on MyMedicalBank are verified through a thorough vetting process to ensure credibility and professionalism.
After creating an account, you can upload, store, and access your medical records directly within the app at anytime. These records like your test results, clinic letters, vaccination records, and medical history can also be shared with your doctor for consultations or second opinions.
Yes, the app offers features such as medication reminders and appointment scheduling to help you stay on track with your health management.
MyMedicalBank's powerful in-built algorithm generates personalised health insights and advisory for you based on your health data such as your blood pressure, blood sugar, cholesterol level, heart rate, pulse, height and weight.
Aside providing faster access to doctors for remote consultations (telemedicine), the app has a directory of all 42,000 health facilities in Nigeria making it easier to locate them in an emergency. Contact details of your emergency contact and family doctor can be used to provide you assistance via MyMedicalBank Emergency Health Portal.
You can join the health communities by following the links in the app. These communities allow you to interact with other users and healthcare professionals to access virtual consultation and psychosocial support.
Yes, you can create profiles for family members, especially for elderly relatives or dependent children, to manage their health records and access healthcare services on their behalf.
The app is free to download and use for features like booking services and accessing medical records. However, fees will apply for specific services such as doctor consultations or booking health services from providers.
Payment for services can be made directly through the app via secure online payment gateways or bank transfers.
MyMedicalBank currently operates primarily in Nigeria, but the app can be used in other regions where they have verified healthcare providers. The app's privacy policy and terms of use are compliant with most global data usage guidelines including GDPR, CCPA, HIPAA, NDPR and OWASP 10.
MyMedicalBank takes data security seriously and employs advanced encryption and other security measures to ensure that your personal and medical data is protected, safe and confidential.
No, we respect your privacy. Your data is not shared with third parties for marketing purposes without your explicit consent. The parent company, MyMedicalBank Limited does not have access to your health data.
You can contact MyMedicalBank support through the app's Chat Support, by sending an email to [email protected] or visiting www.mymedicalbank.com/contact.
MyMedicalBank offers more than just telemedicine or EMR. It is a one-stop platform for booking healthcare services and accessing health records instantly at home, in clinic or on video. It is the largest interoperable multi-purpose healthcare platform in Nigeria, with registered healthcare organisations and professionals in 28 states.
MyMedicalBank is remedying the problem of poor digital access to healthcare by functioning as software that connects consumers with healthcare providers, health information and their health records from any location via a smartphone or computing device.
As a B2C platform, MyMedicalBank allows consumers to access and receive healthcare services wherever they are – in the comfort of their own home, the workplace, in clinic, online or on video. As a B2B platform, healthcare organisations use the MyMedicalBank software to provide services to the public including at locations where they do not have a physical presence.
To access MyMedicalBank as a Client, Sponsor, Provider or Health Worker, register for free on www.mymedicalbank.com or download the MyMedicalBank app on Play Store or App Store.
Individual Clients use MyMedicalBank to book and manage healthcare services for themselves or their loved ones. Healthcare Organisations use it to provide and track services. Non-healthcare Organisations like banks, telcos, and NGOs utilise it to fund healthcare access for their patrons. Health Workers use it to earn additional income by providing healthcare services.
MyMedicalBank is committed to protecting the privacy of users. All information provided to the platform is managed with extreme confidentiality and encrypted such that no third party is able to access any transaction occurring between a provider and consumer.
Go to www.mymedicalbank.com or download the app → Register for a free 'Client' account → Search for providers on the platform → Book and pay for the appointment.
All you need is to register for a free 'Client' account in less than 1 minute by providing your name, email address, phone number and location.
HomeCare services cost from ₦3,000 ($7). Telemedicine video consultations from ₦3,000 ($7). Clinic Visit appointments from ₦5,000 ($10). Health Market prices are set by providers. Health Jobs applications are free. PHR storage costs ₦5,000 ($10) per year.
Pay As You Go – pay using your debit card, bank transfer, USSD or cash deposit. Subscription – pay a monthly or yearly plan. Membership – book free services as a member of a sponsoring organisation.
Yes, aside the Nigerian Naira, you can also pay securely in British Pound Sterling (£), US Dollars ($) or Euro (€).
Yes, but the HMO must be registered on MyMedicalBank as a sponsoring organisation and you must be an approved member.
EMR records can only be accessed by your healthcare providers. PHR records can only be accessed by you and healthcare providers you explicitly authorise. Full audit trails are available at all times.
Register for a free 'Health Worker' account → Select MMB Healthcare or an organisation → Upload credentials and await verification → Once verified, you will be assigned work → Attend to clients at home, in clinic or on video → Submit your care report → Get paid.
Primary educational certificate, current practice license, certificate of professional registration, national photographic ID, 2 professional references, 1 passport photograph, and bank account details.
The amount you earn is determined by your organisation, the type of service you provide, the industry rate, your qualifications and your level of experience.
Your registered organisation pays you by direct bank transfer after you have provided a service, submitted your care report, and the service has been confirmed by the client.
Register for a free 'Corporate' account → Create your organisation and upload credentials → Subscribe to any of the 6 products → Invite health workers → Upload service information → Respond to enquiries, take bookings and payments.
Clients pay upfront for services. Funds are held in escrow and released to you after service delivery confirmation. All payments are then transferred to your bank account.
HomeCare: ₦50,000/yr · Telemedicine: ₦50,000/yr · Clinic Visit: ₦30,000/yr · Health Market: ₦20,000/yr · Health Jobs: Free · EMR: contact for a quotation. A 10% commission is deducted per booking — no other hidden fees.
Enterprise software is very expensive to build and maintain. Subscribing to MyMedicalBank eliminates the need to build applications from scratch. With corporate subscriptions costing between ₦20,000 and ₦50,000 per year, the financial value is unmatched.
Register for a free 'Corporate' account → Create your organisation → Fund your wallet or subscribe to a Health Protection Plan → Add verified members → Members book services and await your authorization → Service is delivered once authorized.
Aside funding your wallet with any amount, you can subscribe to a Health Protection Plan that entitles your members to a range of benefits at home, in clinic or via telemedicine.
The type of healthcare benefits your members receive is determined by the amount in your organisation's wallet or the plan you subscribe to. If your balance is insufficient, members will need to pay for the service themselves.
The MyMedicalBank PHR app is a digital platform that allows you to securely store, manage, and access your personal health records and medical information on your mobile device.
You can store medical history, prescriptions, lab results, clinic letters, immunization records, allergies, health insurance details, and more.
Absolutely. The app allows you to share specific records or your full health profile with doctors and healthcare providers, ensuring they have accurate and up-to-date information.
Yes, you can access your records offline as long as you've previously downloaded the necessary data.
No need to worry. Your data is securely stored in the cloud. Simply log in to your account on a new device to access all your records.
The basic version is free. The premium version with additional benefits requires a yearly subscription of ₦10,000 ($10).
No. Your data is not shared with third parties for marketing purposes without your explicit consent. The owner company, MyMedicalBank Limited, does not have access to your health data.
Yes, the app can be accessed from any internet-enabled device anywhere in the world. It complies with GDPR, CCPA, HIPAA, NDPR, and OWASP 10 guidelines.